If unsecured debts are piling up faster than wages can cover them, the first useful thing to know is that there are five main routes recognised under UK law for dealing with problem debt — and the rules around one of them, the Debt Relief Order, changed significantly in June 2024. What follows is a factual overview of how each option works, who qualifies, and where free, regulated advice can be obtained.
UK Debt Team (UKDT) is not a debt advisor. The information below summarises publicly available material from GOV.UK and the Insolvency Service so readers can understand the landscape before speaking to a regulated firm or a free-sector charity.
The scale of UK personal debt in 2026
According to the Insolvency Service, individual insolvencies in England and Wales have remained at historically elevated levels since the cost-of-living squeeze began. In 2023, the Insolvency Service recorded 103,206 individual insolvencies across England and Wales — a mix of bankruptcies, IVAs and DROs.
Behind those statistics are households facing council tax arrears, credit card balances, personal loans, overdrafts and HMRC bills. The legal route that fits one person may be entirely wrong for another, which is why eligibility thresholds matter.
Debt Relief Order (DRO) — England, Wales and Northern Ireland
A DRO is a formal insolvency solution administered by the Insolvency Service, designed for people on low incomes with few assets and relatively modest debts. Once granted, creditors listed in the DRO cannot pursue payment for 12 months. At the end of that period, if circumstances have not improved, the debts included are written off.
DRO eligibility (since June 2024)
- Total qualifying debts of £50,000 or less
- Disposable income of £75 per month or less after reasonable living costs
- Total assets worth £2,000 or less, with a single vehicle worth up to £4,000 excluded
- Lived, owned property or run a business in England, Wales or Northern Ireland in the last three years
- No previous DRO in the last six years
Applications must be made through an authorised intermediary — typically a debt adviser at StepChange, Citizens Advice or another approved body. There is no application fee since the 2024 reforms.
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Talk to a specialistIndividual Voluntary Arrangement (IVA)
An IVA is a legally binding agreement between an individual and their creditors to repay an affordable portion of their debts, usually over five or six years. At the end of the term, any remaining unsecured balances included in the arrangement are written off.
IVAs are administered by a licensed Insolvency Practitioner (IP), who charges fees out of the monthly contributions. The arrangement only proceeds if creditors holding 75% by value of debt votes agree to the proposal at the creditors' meeting.
Who IVAs are generally used by
- People with reasonably stable income who can commit to monthly payments
- Homeowners wanting to avoid bankruptcy and protect equity
- Those with debts above the DRO £50,000 ceiling
Debt Management Plan (DMP)
A DMP is an informal arrangement to repay non-priority debts at a reduced monthly rate based on what the individual can afford after essential outgoings. Unlike DROs, IVAs and bankruptcy, a DMP is not a legal insolvency procedure — creditors do not have to agree, although many do in practice.
DMPs can be set up free of charge through StepChange or PayPlan, or through fee-charging FCA-authorised commercial firms. Interest and charges are sometimes frozen by creditors as a goodwill gesture, but this is not guaranteed.
Key features of a DMP
- No fixed term — runs until debts are cleared
- Covers non-priority debts only (credit cards, loans, overdrafts, catalogue debt)
- Does not cover priority debts like council tax, rent arrears, or magistrates' court fines
- Can be cancelled by either side
Multiple debts feeling unmanageable?
We'll route you to an regulated debt advice firm. No obligation, no charge to talk.
Talk to a specialistBankruptcy
Bankruptcy is a formal insolvency process for individuals who cannot pay their debts. In England and Wales, applications are made online via the GOV.UK adjudicator service for a fee of £680 as of 2026. Most bankruptcies are discharged after 12 months, although some restrictions can be extended.
Bankruptcy can write off most unsecured debts including credit cards, personal loans, overdrafts and old council tax arrears. Some debts cannot be included — student loans, court fines, child maintenance and debts incurred by fraud all survive bankruptcy.
Consequences to consider
- The official receiver can sell non-essential assets, including in some cases the family home
- A bankruptcy entry appears on the public Individual Insolvency Register
- The credit file is affected for six years
- Certain professions (financial services, law, some public roles) have restrictions on bankrupt individuals
Trust Deed — Scotland only
A Protected Trust Deed is the Scottish equivalent of an IVA. It is a formal agreement under Scottish insolvency law, normally lasting four years, after which remaining debts included in the deed are written off. It is administered by an Insolvency Practitioner and requires creditor agreement to become "protected" — meaning creditors cannot then take further action.
Scotland also has its own bankruptcy regime (sequestration) and a free Minimal Asset Process (MAP) bankruptcy route for people on low incomes with few assets, broadly comparable to the English DRO.
Priority debts versus non-priority debts
One distinction that runs through every UK debt solution is the difference between priority and non-priority debts. Priority debts carry the most severe consequences for non-payment and are usually dealt with first, regardless of which formal or informal route is being considered.
Priority debts include
- Council tax arrears (bailiffs, attachment of earnings, committal proceedings)
- Mortgage or rent arrears (repossession, eviction)
- Magistrates' court fines (bailiffs, imprisonment)
- Energy bills (disconnection)
- HMRC debts (distraint, bankruptcy petitions)
- TV licence (criminal prosecution)
Non-priority debts include
- Credit cards, store cards and catalogue debts
- Personal loans and overdrafts
- Payday loans
- Benefit overpayments (in most cases)
- Old utility bills no longer on supply
What free debt advice covers
Free, independent debt advice is available across the UK from organisations regulated by the Financial Conduct Authority and funded so that the consumer pays nothing. These organisations can complete a full income and expenditure assessment, explain eligibility for every solution above, and where appropriate set up DMPs, refer to IVA providers, or act as authorised DRO intermediaries.
MoneyHelper, StepChange, Citizens Advice and National Debtline all offer this without cost to the user.